What happens after the trial?
Nothing automatic. After 7 days, you are asked to choose a plan to continue. No card is stored during the trial, so nothing can be charged by surprise. If you are still deciding, your data stays in place: the centre manager keeps their space in read-only mode, and the team's access is paused until payment.
Can my price go up?
Not as long as your subscription stays active on the same plan. If our public price list goes up, you renew at the price you signed up for; if it goes down, you benefit. Only a change of plan follows the current price.
Why a price per centre, and not per user?
Because a growing centre should not be penalised for hiring. Your trainers are unlimited on every plan; only administrative accounts and the number of learners set the plans apart, and each can be extended as an option.
Are the parent space and the CNFCPP file options?
No, they are part of the plans: the parent space is included in Growth, Pro 360 and Enterprise, the online CNFCPP file in Pro 360 and Enterprise.
Is the marketing platform included?
Yes, in Pro 360 and Enterprise. It gives your marketing team its campaigns and their spending, its editorial calendar, the production of visuals and acquisition analytics; each marketing account counts among your administrative accounts.
How do I pay?
In US dollars, on the quote for the period: by bank transfer, or by card online (Flouci, charged in Tunisian dinars at the day's rate). For a transfer, you receive a reference to include, and your subscription opens as soon as it is matched. A receipt follows every payment.
Are the prices shown excluding tax?
Yes, as is usual between businesses. Applicable taxes depend on your country. The full breakdown is shown to you before any payment.
Can I change plans along the way?
Yes, at any time. When you move up, you only pay the difference pro rata for the remaining days. When you move down, the change takes effect at the next renewal date.
What counts as a learner?
A learner enrolled in at least one group during the year. Former learners, prospects and closed records remain viewable without limit.
What is the Trainer directory option for?
You search for trainers registered and approved by the Classimum team, by specialty, city and experience, and offer them a collaboration. Once accepted, you see their contact details and their CNFCPP CV if they share it, and you add them to your team in one click. Inviting a trainer you already know by email remains possible without the option.
Do my trainers pay anything?
No. The trainer profile is free, and the same trainer works with several centres from a single account. At your centre, they count among your trainers, always without limit.
What if I stop?
You cancel from your space, with no notice period or justification. The subscription runs until the end of the paid period, and you export all your data before leaving: it belongs to you.
I only want to issue certificates: what should I choose?
The certificate generator on its own: no subscription, you pay for what you issue, in batches of 50, 200 or 500 or per unit from your prepaid account, and your first 10 certificates are free. If you also want to manage your groups, enrolments and payments, a full plan issues them without limit: the simulator compares both for your volume.
Do you migrate my existing files?
Yes. Bulk import takes a spreadsheet of students, groups and payments. For more complex migrations, we do it with you, and a simple migration is free with Pro 360 on yearly billing.